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Terms & Policies

1. Acceptance of Terms

  • By accessing and using www.dopegenetics.co and/or purchasing services from Dope Genetics, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

  • If you do not agree to these terms, you should not use this website or purchase our services.

  • Dope Genetics reserves the right to update, modify, or change these terms at any time without prior notice.

  • It is your responsibility to review these terms periodically.

2. Services Provided

2.1 12-Week Coaching Program

  • Dope Genetics provides a structured 12-week health coaching program designed to offer guidance on functional nutrition, epigenetics, lifestyle strategies for health optimisation and personalised recommendations.

  • The program is non-refundable, regardless of circumstances.

  • Results are not guaranteed, as individual outcomes depend on adherence, effort and biological factors.

  • The coaching program does not diagnose, treat, or cure any medical conditions.

2.2 Functional Blood Chemistry Analysis

  • This service includes a 30-minute initial Health Review Session followed by a 60-minute online consultation.

  • The aim is to evaluate current health status based on functional blood markers and provide personalised health insights.

  • This is a one-off service and not part of an ongoing coaching program.

  • The service is non-refundable, regardless of circumstances.

  • This session does not diagnose, treat, or cure any medical conditions.

2.3 DNA Testing

  • This service consists of a single 90-minute session designed to review DNA test results and provide personalised insights into genetic factors affecting health and wellbeing.

  • This is a standalone service and not part of the 12-week coaching program.

  • The service is non-refundable, regardless of circumstances.

  • This session does not diagnose, treat, or cure any medical conditions.

3. No Refund Policy & Payment Agreement

3.1 General

  • All payments are final; no refunds will be issued, regardless of circumstances.

  • No cancellations or early terminations; once enrolled, you commit to the full 12-week program.

  • Chargebacks are strictly prohibited; you agree not to dispute payments through your bank, PayPal, Stripe, or any other payment processor.

3.2 Chargeback Abuse Clause

  • If a payment dispute is initiated after agreeing to these terms:

    • You will be immediately removed from the coaching program.

    • Legal action may be pursued to recover the disputed amount plus additional fees.

    • Your information may be reported to financial institutions for fraudulent activity.

3.2 Installment Payment Plans

  • If you choose to pay for the program in installments, you are legally obligated to complete all payments in full, even if you decide to stop participating.

4. Disclaimer & Full Liability Waiver

4.1 No Medical Advice

  • Dope Genetics, including Jenny Heigl and the Dope Genetics coaching team, is not a licensed medical provider and does not diagnose, treat, or cure medical conditions.

  • The information and coaching services provided are for educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.

  • Clients should always consult a licensed physician or qualified healthcare professional before making changes to their diet, supplements, or lifestyle.

  • Dope Genetics does not guarantee specific health outcomes.

4.2 Assumption of Risk

  • By purchasing the coaching program, you voluntarily assume all risks associated with making changes to your health, diet, and lifestyle.

  • Dope Genetics is not liable for any adverse effects resulting from coaching recommendations.

  • Clients acknowledge their personal responsibility for their health decisions.

4.3 Complete Limitation of Liability

  • Dope Genetics, its owners, employees, and contractors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of its services, including but not limited to:

    • Health complications from diet, supplements, or lifestyle changes

    • Loss of income or financial damages related to participation in the program

    • Any decisions made based on coaching recommendations

  • If any liability is imposed by law, it shall not exceed the total amount paid for the coaching program.

5. Intellectual Property & Copyright

  • All content, branding, coaching materials, and courses are the intellectual property of Dope Genetics.

  • Unauthorized reproduction, distribution, or resale of materials is strictly prohibited.

6. Cookie Policy & Tracking Technologies

6.1 General

  • This website uses cookies, tracking pixels, and similar technologies to improve user experience and analyse website traffic.

  • Cookies allow us to understand how users interact with our website.

  • By continuing to use this website, you consent to our use of cookies.

  • You may adjust your browser settings to disable cookies, but doing so may limit your ability to use certain features of the website.

6.2 Google Remarketing & Advertising

  • We use Google remarketing pixels and cookies to re-communicate with visitors who have previously shown interest in our services.

  • Google places our ads on third-party websites to reach past visitors with relevant information.

7. Affiliate Disclosure

  • Some links on this website may be affiliate links, meaning Dope Genetics earns a small commission if you purchase products through these links.

  • This does not affect the price you pay.

  • We only recommend products that align with our values and expertise.

  • Any commissions help support our content and services.

8. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by U.S. law, specifically the state in which Dope Genetics is registered.

  • Any disputes must first attempt resolution through mediation.

  • If mediation fails, claims must be filed in the appropriate U.S. court of jurisdiction.

9. Privacy Policy

  • We are committed to protecting your privacy.

  • Any personal information you provide us is collected, used, and protected in accordance with Australian privacy laws.

  • We will not share your information with third parties unless it is necessary to fulfill a service you have requested or required by law. For more detailed information, please refer to our full Privacy Policy.

9. Contact Information

 

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