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Privacy Policy

Privacy Policy

Last updated: March 2025

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At Dope Genetics , we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and use our services.

We comply with data privacy laws, including:

  • California Consumer Privacy Act (CCPA) for U.S. clients

  • General Data Protection Regulation (GDPR) for EU clients

  • Australian Privacy Principles (APPs) under the Privacy Act 1988

  • International privacy regulations for clients worldwide

By using our website or services, you consent to the collection and use of your data as described in this Privacy Policy.

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1. Information We Collect

We collect different types of personal data to provide and improve our services:

  • Personal Information: Name, email address, phone number, payment details and billing information.

  • Health Information: If voluntarily provided, information about health, lifestyle and wellness goals to deliver personalised coaching.

  • Technical Information: IP address, device type, browser type, operating system and website usage data through cookies or tracking technologies.

  • Communication Data: Information from inquiries, emails, or messages sent to us.

We only collect health-related data with explicit consent and do not share this data without permission.

 

2. How We Use Your Information

We use your data to:

  • Provide and personalise our services

  • Process transactions and manage client accounts

  • Improve website functionality and analyse user experience

  • Communicate updates, offers, or changes to our services

  • Ensure legal compliance and prevent fraud

We do not sell or rent personal information to third parties.

 

3. Legal Basis for Processing Data

For users in the European Union and other regions with strict data protection laws, we process your data based on:

  • Your consent, which can be withdrawn at any time

  • Fulfilling a contract, such as providing coaching services

  • Legal obligations, such as tax reporting or fraud prevention

 

4. International Data Transfers

Since DopeGenetics LLC operates globally, your personal data may be stored and processed outside your home country. This may include data transfers to the United States, European Union, Australia, or other jurisdictionswhere our services are available.

We ensure data protection through:

  • Standard Contractual Clauses (SCCs) recognized under GDPR

  • U.S. Privacy Shield principles for international transfers

  • CCPA compliance for California-based clients

By using our services, you agree to the transfer of your data in accordance with this policy.

 

5. Data Sharing & Third-Party Services

We respect your privacy and only share data under these circumstances:

  • Service Providers: Payment processors, hosting services, and email communication providers (e.g., Stripe, PayPal, Google).

  • Legal Compliance: If required by law, such as court orders, fraud prevention, or regulatory requirements.

  • Business Transfers: If Dope Genetics undergoes a merger, sale, or business transition, your data may be transferred to the new entity.

  • With Your Consent: If you opt-in to affiliate recommendations or third-party services.

We require all third-party providers to handle your data securely.

 

6. Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and analytics tools to enhance user experience and marketing efforts.

  • Cookies help us understand how visitors interact with our site and improve performance.

  • Google Remarketing Pixels allow us to re-engage visitors through targeted ads.

  • You can opt out of cookies by adjusting browser settings, but this may limit website functionality.

 

7. Data Security Measures

We implement strict security measures to protect your personal information:

  • SSL encryption to secure data transmissions

  • Access controls and authentication to prevent unauthorized access

  • Regular security audits to maintain compliance with data protection laws

While we take precautions, no method of online transmission is 100% secure. Clients acknowledge that they share data at their own risk.

 

8. Data Retention & Deletion

We retain personal information only as long as necessary to fulfill the purpose for which it was collected:

  • Health-related data is stored for no longer than 2 years after the last coaching interaction unless legally required.

  • Billing and transaction data may be retained for tax and compliance purposes.

  • Marketing data is stored until the client unsubscribes or requests deletion.

Clients can request data deletion or correction by contacting us.

 

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and review the personal data we hold

  • Request corrections or deletion of inaccurate information

  • Withdraw consent for data processing (where applicable)

  • Opt-out of marketing emails by unsubscribing

  • Request data portability for GDPR-covered clients

To exercise these rights, email us at hello@dopegenetics.co

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their privacy policies before submitting any personal information.

 

11. Children’s Privacy

  • Our services are not intended for individuals under the age of 18.

  • We do not knowingly collect personal data from minors.

  • If we become aware of such collection, we will delete the data immediately.

 

12. Updates to This Privacy Policy

We may update this policy periodically to reflect legal changes or improvements to our practices.

  • Significant updates will be posted on our website.

  • The “Last Updated” date at the top of this page will indicate the most recent changes.

Continued use of our services after updates constitutes acceptance of the revised policy.

 

13. Contact Information

For questions about this Privacy Policy or your data rights, contact us:

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